Ranger Services

Ranger Contact Details

Contacting the Rangers after-hours

The Town of Port Hedland Rangers are committed to providing a customer service response 24 hours a day.

Requests that come through between 4:30pm and 8:00am, Monday to Friday, or at any time on the weekend, will be directed to our after-hours call service.

However, they rely on you to provide clear, concise, and accurate information to ensure the job makes it to the right place is responded to accordingly.

The Town has received feedback, that at times, people have called the after-hours service, and the request was not actioned, or the response provided was not adequate.

When reporting an issue outside of business hours, please explain the issue in the simplest form - free from assumptions or cause.


An example of this is: A dog wanders into your yard looking injured

Do state: "There is an injured dog in my yard"

Don't state: "A dog has been mistreated"

Why? An answer like this can prompt the call centre to refer you to RSPCA instead of our Rangers, as the answer given indicates animal abuse allegations. If you can state simply that there is an injured animal in your yard, this will trigger the rangers to immediately respond as we will always attend a job about an injured animal       

Another example includes: You see a car blocking a footpath 

Do state: "There is a car blocking the footpath"

Don't state: "Someone is blocking the road"

Why? An answer like this may refer you to WA Police, as you've used the word, 'someone'. 

Role of Rangers

The Ranger Services team is responsible for the education and compliance of State Government Acts, Regulations and Local Laws adopted by the Town of Port Hedland, including but not limited to the following.

• Bush Fires Act 1954
• Dog Act 1976
• Cat Act 2011
• Litter Act 1979
• Caravan & Camping Grounds Act 1995
• Local Government Act 1995
• Control of Vehicles (Off-Road Areas)Act 1978
• Various Council Local Laws relating to Parking, Reserves & Foreshores

Rangers spend most of their time undertaking patrols and dealing with a variety of calls in any one day, this can include dog complaints relating to barking dogs, dogs wandering at large, dog attacks, cat complaints, lost & found animals, parking issues, illegal camping and dumped litter as well as abandoned vehicles, shopping trollies & relocating snakes & wildlife.

Additional duties include patrols of foreshore and reserves, off road vehicle complaints, burning off & firefighting duties.

Ranger Services work closely with the local Police while being involved in the "Eyes on the Street Program" and reports any suspicious activity. Rangers also liaise with support agencies in relation to various community projects.

Educational

Rangers are available to attend schools as part of our school education program which can be adapted to suite various class needs. The program promotes responsible pet ownership, safety around dogs and the Ranger’s role within the Town, and is available to all schools.

Quicklinks

Animal Management Facility

Forms

Fees & Charges

Illegal Camping

Infringements